Duong Dong Night Market

Booking Terms

Last updated: November 11, 2026

These terms apply to every tour booked on duongdongnightmarket.com, operated by Duong Dong Night Market Private Food Tours (“we”, “us”), Duong Dong, Phu Quoc Special Zone, An Giang Province, Vietnam. By completing checkout or confirming a booking on WhatsApp you accept these terms.

1. What you are booking

Every tour is private, for your group of 1–4 guests, and priced per group, not per person. The price shown at checkout includes everything listed on the tour page:

  • a private car with driver;
  • your own licensed local guide who speaks fluent English;
  • hotel pickup and drop-off in Duong Dong, Long Beach (including Bai Truong and Sonasea) and Ong Lang;
  • every dish on the sample menu, one drink at each stop and bottled water;
  • any free visits on the route, such as the fish sauce barrel house, Dinh Cau rock shrine or the Bai Truong night market.

Not included: extra dishes or drinks you order on the night, anything you buy at a market, optional tips, travel insurance, and the transfer surcharge for hotels in the north or south of the island (see section 6). There are no shopping stops on any tour, and we put that in writing.

Children under 5 travel free and do not count towards the group size; from 5 a child counts as one guest. Groups of 5 or more are welcome: message us on WhatsApp for a written quote.

2. Sample menus and tailor-made tours

The itineraries and menus on this site are samples, and every tour can be tailored on request. Tell us about allergies, dishes you would rather skip, flavours you do not enjoy, children in the group or a different pace, and we rebuild the menu and route before the day. A tailored tour is confirmed with an all-inclusive price in writing before you pay; it can cost more or less than the sample. On the night, your guide can change the order and pace within the time booked.

3. Operation and licensing

Tours are designed and sold by Duong Dong Night Market Private Food Tours and run with licensed local guides and licensed Vietnamese partner operators. Your booking contract is with us, and we remain your single point of contact before, during and after the tour.

4. Payment

You can pay in one of two ways. In full online: the whole price in US dollars by card or PayPal, at our checkout or through a secure payment link we send on WhatsApp. 30% online, the rest in cash: a 30% deposit paid online to confirm the booking, and the remaining 70% in cash to your guide on the day of the tour, in US dollars or Vietnamese dong; your confirmation states the exact balance due.

Your booking is confirmed when the online payment completes and you receive a written confirmation with your pickup time and your guide’s name.

5. Cancellation and refunds

Free cancellation up to 3 days (72 hours) before your scheduled pickup time — everything you have paid is refunded to your original payment method, normally within 5–10 business days depending on your bank.

Within 3 days of departure, including no-shows, 30% of the tour price is charged, because the car, guide and food bookings are already committed. If you paid in full, we refund the other 70%; if you paid the 30% deposit, the deposit covers the charge and nothing more is due.

Changing your date is free up to 3 days before departure, subject to availability. The short version of these rules is on our Cancellation and Refund Policy page.

6. Pickup areas and the transfer surcharge

Pickup and drop-off are free at any hotel in Duong Dong town, Long Beach (including Bai Truong and Sonasea) and Ong Lang. Hotels in the north of the island (Bai Dai and Grand World, Ganh Dau, Cua Can) and in the south (An Thoi, Sunset Town, Bai Khem, Bai Sao) are welcome too: a transfer surcharge is added once per booking and shown at checkout before you pay, and pickup is earlier by the extra driving time.

7. Weather, market changes and changes by us

  • Rain: tours run in the rain; we travel by private car and move tastings under a roof. A wet evening is not partially refunded, but you can move the tour to another date free of charge.
  • Clouds: the sunset at Dinh Cau or on Long Beach can be hidden by cloud. That is weather, not a missing part of the tour, and it is not refunded.
  • Storms: if an official storm or rough-weather warning affects Phu Quoc, we move your tour to another date; if no date works for you, you get a full refund.
  • Night markets: the Duong Dong night-market area changed in 2026 and stalls can be closed or thinned out on any night. If that happens, your guide takes you to the street-food stalls still open in Duong Dong town; if the Bai Truong night market is closed, dessert moves to a beachfront cafe. The menu stays complete and these swaps are not partially refunded.

If something on your tour becomes unavailable, we tell you before departure where we can and offer a comparable replacement, a new date, or — if the tour cannot reasonably go ahead — a full refund. We never quietly downgrade a tour.

8. Food, allergies and alcohol

Street kitchens and market stalls share grills, oil and utensils, so we cannot guarantee that any dish is free of traces of shellfish, peanuts, gluten or other allergens. Tell us about allergies and dietary needs when you book: your guide explains them to every cook in Vietnamese and picks busy stalls with fast turnover, but anyone with a severe allergy should carry their own medication.

Muslim-friendly menus are possible — we choose seafood and vegetable dishes and check for pork-bone broth and lard — but we cannot promise certified halal stalls. Vegetarian and Jain travellers are best suited to the morning market tour; the seafood and crab tours cannot be made fully vegetarian. Sim wine and beer are served only to guests aged 18 and over.

9. Your responsibilities

Please be ready in your hotel lobby at the confirmed pickup time. Your guide waits for 20 minutes and messages or calls you on WhatsApp; after that the booking counts as a no-show. A late start shortens the tour rather than extending it. You are responsible for your own travel insurance and for telling us about dietary needs, allergies or mobility limits when you book.

10. Children and accessibility

Children are welcome on every tour, and we adjust portions, spice and pace for them. The tours use a private car between stops with short walks on market lanes, river banks and a fishing-village waterfront; the long pier at Ham Ninh seen in older photos is no longer open to walk on. Tell us about strollers, wheelchairs or other needs and we plan around them.

11. Liability

We run tours with licensed guides and partner operators and insured vehicles. To the extent permitted by Vietnamese law, our liability for any claim is limited to the amount paid for the booking. Nothing in these terms limits liability that cannot be limited by law.

12. Contact

WhatsApp +84 368 938 081 (we reply 24/7, usually within minutes) · [email protected] · Duong Dong Night Market Private Food Tours, Duong Dong, Phu Quoc Special Zone, An Giang Province, Vietnam.